Assisted Living Manager

Assisted Living Manager

Full Time

Genacross Lutheran Services, a faith-based nonprofit organization, for over 160 years, has provided compassionate care and support to individuals, families, and communities in need. Genacross Team Members put our mission into action every day, using their skills, talents, and passion, to serve the needs of our community with exceptional care, innovation, and support.

Assisted Living Manager manages the day to day operations of Assisted Living in order to provide high quality services and to assure that the mission of Genacross Lutheran Services is upheld.

What will I do as an Assisted Living Manager with Genacross?

• Assure quality service is provided to maintain high customer satisfaction for residents by listening to feedback and suggestions provided by residents, conduct an annual evaluation of services, and attend family and resident council meetings to answer questions and solve problems.
• Partners with Human Resources in staff attraction and retention efforts, including hiring, on-boarding, coaching and counseling, and performance management.
• Ensures staff's training needs are identified and provides necessary training and resources, as needed.
• Prepare employee's schedule and insure adequate staffing.
• On-call responsibilities for Assisted Living and Health Center.
• Conduct tours and be available to residents and their families to answer questions and address their concerns.
• Participate in the marketing plan by working with the marketing team and attending marketing meetings.
• Conduct regular audits and update policies and procedures whenever necessary.
• Maintain accurate medical record documentation and tour the building daily to insure quality care is being provided.
• Monitor and maintain cost controls and update Assisted Living spend downs with any purchases.
• Conduct entry and exit conferences and ensure that accreditation is maintained.
• Ensure survey readiness.
• Review application for admission to Assisted Living, conduct a financial assessment, and updated medical and financial records for residents.
• Reports allegations of abuse / neglect and reports, as appropriate, to proper organization leadership.
• Reports hazardous incidents, including but not limited to, injuries, equipment, etc. to the appropriate Manager / Supervisor.
• Implements and follows disaster plans in the event of an emergency.
• Performs other job duties as assigned.

Assisted Living Manager Requirements :

Genacross strives to improve the lives of everyone, including our Team Members, who daily enrich the lives of our residents, patients, clients & colleagues.

We offer exceptional Team Member Benefits :

Join Genacross : A faith-inspired career starts here.