Client Services SpecialistThrive • Louisville, KY, US
Client Services Specialist
Thrive • Louisville, KY, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionExceptionally detail-oriented, with a track record of catching what others might miss. Capable of managing projects from start to finish with minimal oversight. Clear, confident communicator with a calm and professional phone presence. Skilled in de-escalating tense situations and navigating difficult conversations with empathy and control. Thinks systematically and can grasp and operate within complex processes. Team-oriented and always ready to step in and support colleagues when needed. Emotionally intelligent, with strong interpersonal awareness and timing in communication. Open to feedback and able to apply it constructively for continuous growth. Grounded and dependable—personable without being overly chatty, and able to engage appropriately across a range of personalities. Previous experience in account setup, billing, or accounts receivable (AR) is strongly preferred. Proven ability to thrive in fast-paced, detail-intensive work environments. Technically savvy and comfortable learning new systems; experience with CRM platforms preferred. Prior experience working in small business settings or dynamic, cross-functional teams is a bonus. Excellent written and verbal communication skills, with a professional and clear style. Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and collaborative work environment. Recognition for exceptional performance.
Job Description
Job Description
At RSS Technology Solutions, we take pride in supporting our teams with timely, efficient, and professional technical coordination. We are currently seeking an Account Specialist to join our Client Services team at our Blankenbaker location. This role is critical in ensuring smooth communication, accurate service order management, and a seamless customer support experience.
As an Account Specialist, you will serve as a key liaison between our clients and internal teams, managing account onboarding, billing, and lifecycle tracking with precision and professionalism. You’ll ensure data accuracy in our CRM, handle recurring and complex invoicing, and follow up on outstanding payments. This role requires a sharp eye for detail, calm under pressure, and the ability to navigate both client-facing interactions and internal team dynamics. Your success will depend on your ability to absorb complex processes quickly, think systematically, and deliver consistent, high-quality service in a fast-paced environment.
Key Responsibilities
- Onboard new client accounts and ensure complete setup in CRM.
- Maintain accuracy in client records and account data.
- Manage recurring and complex billing processes.
- Track account lifecycle, including client imports and service timelines.
- Generate invoices and follow up on unpaid or outstanding invoices.
- Monitor accounts receivable (AR) and support financial tracking.
- Act as a responsive point of contact for client and account issues.
- Collaborate across departments, efficiently and professionally managing internal communications.
- Maintain clear records of service orders and resolutions.
Desired Attributes
Qualifications
What We Offer
RSS Technology Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at RSS Technology Solutions and become a valued member of a team where your technical expertise is recognized and rewarded!
serp_jobs.job_alerts.create_a_job
Client Service Specialist • Louisville, KY, US
Job_description.internal_linking.related_jobs
A company is looking for a Client Support Specialist, Tier 1.Key Responsibilities Provide multi-level technical support to clients and ensure high client satisfaction Identify, troubleshoot, and...serp_jobs.internal_linking.show_more A company is looking for a Dedicated Client Care Specialist to provide technical support to key customers.Key Responsibilities Respond to customer technical issues via phone and email Document c...serp_jobs.internal_linking.show_more A company is looking for a Contracts Specialist to join their Legal team.Key Responsibilities Write, review, draft, and negotiate various agreements and contracts Identify and recommend modifica...serp_jobs.internal_linking.show_more 
At ADP we are driven by your success.We engage your unique talents and perspectives.We welcome your ideas on how to do things differently and better.
In your efforts to achieve, learn and grow, we s...serp_jobs.internal_linking.show_more A company is looking for a Contract Operations Specialist.Key Responsibilities Manage intake and assist with projects related to contract operations Communicate with Care Delivery Organizations ...serp_jobs.internal_linking.show_more 
Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms.Our rapid growth has made us a magnet for leading firms nationwide, eager to join our re...serp_jobs.internal_linking.show_more
At ADP we are driven by your success.We engage your unique talents and perspectives.We welcome your ideas on how to do things differently and better.
In your efforts to achieve, learn and grow, we s...serp_jobs.internal_linking.show_more A company is looking for a Client Advocate Resolution Specialist Lead.Key Responsibilities Manage and resolve complex client issues through direct interactions and off-call case work Document an...serp_jobs.internal_linking.show_more A company is looking for a Client Advocacy Specialist who will provide customer support and coordination in a fast-paced environment.
Key Responsibilities Provide ongoing customer contact and supp...serp_jobs.internal_linking.show_more A company is looking for a Client Support Energy Specialist.Key Responsibilities Estimate savings comparisons based on borrower loan and utility details Provide customer support through calls, t...serp_jobs.internal_linking.show_more At ADP We Are Driven By Your Success.We engage your unique talents and perspectives.We welcome your ideas on how to do things differently and better.
In your efforts to achieve, learn and grow, we s...serp_jobs.internal_linking.show_more A company is looking for a Client Services Specialist I.Key Responsibilities : Respond to client e-mail support tickets, addressing various concerns Utilize online systems and support tools to re...serp_jobs.internal_linking.show_more A company is looking for an Operations Specialist to ensure smooth operations by processing various documents remotely.Key Responsibilities Process inbound and outbound documentation including po...serp_jobs.internal_linking.show_more 
Mad Events is a creative marketing and consulting firm partnering with Fortune 500 companies and major nonprofit organizations.
Our team delivers high-energy, results-driven campaigns that emphasize...serp_jobs.internal_linking.show_more A company is looking for a Connectivity Specialist, Service Delivery to manage client onboarding and project implementation.
Key Responsibilities Coordinate and manage multiple Connectivity projec...serp_jobs.internal_linking.show_more A company is looking for a Site Payment Specialist to provide advanced analytical support to the Investigator Payments Group.
Key Responsibilities Design and develop reports and dashboards to moni...serp_jobs.internal_linking.show_more At ADP we are driven by your success.We engage your unique talents and perspectives.We welcome your ideas on how to do things differently and better.
In your efforts to achieve, learn and grow, we s...serp_jobs.internal_linking.show_more A company is looking for a Client Services Specialist II for the overnight shift.Key Responsibilities : Respond to client support requests via email, chat, and phone, addressing various concerns ...serp_jobs.internal_linking.show_more
Client Support Specialist
VirtualVocations • Louisville, Kentucky, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Care Specialist
VirtualVocations • Louisville, Kentucky, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Contracts Specialist
VirtualVocations • Louisville, Kentucky, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Support Specialist
ADP • Louisville, KY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Contract Operations Specialist
VirtualVocations • Louisville, Kentucky, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Client Manager
Crete Professionals Alliance • Louisville, KY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Support Specialist Dec 2024 / May 2025 Grads
Automatic Data Processing • Louisville, KY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Advocate Resolution Specialist
VirtualVocations • Louisville, Kentucky, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Client Advocacy Specialist
VirtualVocations • Louisville, Kentucky, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Support Energy Specialist
VirtualVocations • Louisville, Kentucky, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Client Support Specialist Dec 2025 / May 2026 Grads
Automatic Data Processing • Louisville, KY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Services Specialist
VirtualVocations • Louisville, Kentucky, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Operations Specialist
VirtualVocations • Louisville, Kentucky, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Relations Specialist
Mad Events • Louisville, KY, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Connectivity Specialist
VirtualVocations • Louisville, Kentucky, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Site Payment Specialist
VirtualVocations • Louisville, Kentucky, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Client Support Specialist
Automatic Data Processing • Louisville, KY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Services Specialist II
VirtualVocations • Louisville, Kentucky, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted