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Hospitality & Special Events Director

Hospitality & Special Events Director

AramarkHartford, CT, United States
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Job Description

Hospitality and Special Events Director is responsible for overseeing all aspects of food and beverage operations during a PGA-sanctioned golf tournament. This includes managing vendor relationships, ensuring high-quality guest experiences, maintaining compliance with health and safety regulations, and coordinating logistics for concessions and hospitality areas.

Job Responsibilities

  • Vendor Management

Select, contract, and manage food and beverage vendors.

  • Ensure vendors meet quality, service, and compliance standards.
  • Coordinate vendor setup, operations, and teardown.
  • Operational Oversight
  • Develop and execute a comprehensive food and concessions plan.

  • Oversee layout and logistics of concession stands, hospitality tents, and VIP areas.
  • Monitor inventory, staffing, and service levels throughout the event.
  • Budget & Financial Management
  • Manage food and beverage budgets, including forecasting and cost control.

  • Track revenue and expenses, and provide post-event financial reporting.
  • Guest Experience
  • Ensure a high-quality, consistent culinary experience for all attendees.

  • Address customer service issues and implement improvements as needed.
  • Compliance & Safety
  • Ensure all food operations comply with local health codes and PGA standards.

  • Coordinate with security and safety teams to maintain a safe environment.
  • Team Leadership
  • Supervise on-site food service staff and volunteers.

  • Provide training and support to ensure smooth operations.
  • Stakeholder Communication
  • Serve as the primary point of contact for food-related inquiries.

  • Collaborate with tournament leadership, sponsors, and hospitality partners.
  • Qualifications

  • 7+ years of experience in large-scale event food service or hospitality management
  • Strong knowledge of food safety regulations and vendor operations
  • Excellent organizational and leadership skills
  • Ability to manage budgets and vendor contracts
  • Experience working in high-pressure, fast-paced environments
  • Strong communication and problem-solving abilities
  • Prior experience with PGA or similar sporting events preferred
  • Education

    About Aramark

    Our Mission

    Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

    At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

    About Aramark

    The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at  http : / / www.aramarkcareers.com  or connect with us on  Facebook ,  Instagram  and  Twitter .

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