Associate Technician

Overview

Associate Technician is responsible for rigorously testing and configuring a variety of equipment.

What you'll be doing :

• Tests networking, server and storage products to all order specifications
• Properly rebinning equipment to appropriate locations within the distribution centers
• Proper and efficient testing of all incoming gear. Using testing platforms and logging all testing output into our ERP systems.
• Interfaces with Shipping, Receiving, Repair, Order Management, and Inventory. This will include Sales, Sparing
• Takes phone or visitor messages and delivers to appropriate individual
• Accurately inputs information into ERP system (SAP and Oracle)
• Learns and uses test equipment
• Maintains safe, clean and organized work space
• Composes and types routine correspondence and memoranda using word processing software
• Compiles and types statistical reports including tables and text using spreadsheet software
• Performs other related duties as required

What we are looking for :

Basic Knowledge of testing methodology, topology, cabling plant

Good written and verbal communication skills

Knowledge of modern warehouse procedures and methods including telephone communications, office systems, and record keeping

Ability to lift and position material up to 50lbs.

Knowledge of modern business communication, specifically electronic communication

Ability to use a personal computer and various software packages including skills in Microsoft Suite

Ability to accurately follow instructions and retain technical information quickly

Ability to interpret schematics, blueprints and diagrams

Ability to work in fast-paced, collaborative environment

Proven organizational skills

Demonstrates teaming behaviors including effective communication skills face-to-face, via email, and on the phone

Ability to establish priorities, work independently and as part of a team, and proceed with objectives without supervision

Two to four year college degree preferred

Equivalent combination of education and experience

Bonus :

Basic Transceiver QC and Testing

Basic Cisco.com knowledge

Basic Security devices (PIX)

Entry-level modular SP edge router; UBR7200 and 7200 series

Education / Experience :

High school diploma or equivalent required.

One year industry experience with IT networking hardware

3 months experience working with CATOS-based fixed configuration switches (i.e. 2948G)

Travel :

0%

Addendum

Associate Technician – Optic Specialist

The Associate Technician – Optic Specialist is responsible for rigorously testing and configuring a variety of optical transceivers.

What you'll be doing :

Tests optical transceiver products to all order specifications

Put away all tested optics into inventory

What we are looking for :

General PC command line experience

Bonus :

Computer networking knowledge

Cisco IOS command line experience

Knowledge of modern warehouse procedures and methods including telephone communications, office systems, and record keeping

Knowledge of modern business communication, specifically electronic communication

Ability to interpret schematics, blueprints and diagrams

Ability to work in fast-paced, collaborative environment

Ability to establish priorities, work independently and as part of a team, and proceed with objectives without supervision

Basic Knowledge of testing methodology

Good written and verbal communication skills

Education :

High school diploma or equivalent required

Equal Opportunity Employer

Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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