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Security Officer - Retail Front Desk

Security Officer - Retail Front Desk

Allied UniversalRacine, WI, US
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Job Description

Job Description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description

As a Security Officer - Retail Front Desk in Mount Pleasant, WI , you will serve and safeguard clients in a range of industries such as Retail / Malls, and more.

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a bustling retail location, you will be the first point of contact for visitors and employees, providing a welcoming presence while assisting with access control and responding to inquiries. Your role will focus on maintaining a secure environment by monitoring entry points and helping to deter security-related incidents through visible presence and excellent customer service. Join a team that values agility, reliability, and innovation, and experience a caring culture that puts people first while you contribute to a positive and secure atmosphere.

Position Type : Part Time

Pay Rate : $18.00 / Hour

Job Schedule :

DayTimeFri06 : 00 AM - 02 : 00 PMSat06 : 00 AM - 02 : 00 PM

What You'll Do :

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities :

  • Provide customer service to clients and visitors at the front desk by following security-related procedures and site-specific policies.
  • Monitor access to the location, verifying identification and credentials of individuals entering or exiting the premises.
  • Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
  • Maintain detailed and accurate logs of visitor activity, incidents, and other relevant information as required by site procedures.
  • Assist with emergency response activities when appropriate, communicating with Allied Universal management and / or local authorities as needed.
  • Answer questions and provide directions or information to visitors and staff in a professional and courteous manner.
  • Support Allied Universal and client staff by reporting suspicious activity and helping to deter unauthorized access at the front desk area.
  • What We're Looking For :

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available
  • Minimum Requirements :

  • Customer service experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.
  • Why Join Us :

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
  • Closing

    Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com.

    If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

    Requisition ID

    2025-1446660

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    Front Desk • Racine, WI, US

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