Senior Manager, Call Center ( On-Site Orlando, FL )

Senior Manager Of Provider Solutions

Under the direction of the chief growth officer, the senior manager of provider solutions will lead a high-performing sales team focused on supporting and expanding AssistRx technology solutions for healthcare providers (HCPs). This individual will oversee both the account executives and provider solutions specialists, driving platform adoption and engagement, managing operational execution, tracking and reporting on all team KPIs, and aligning sales efforts with organizational growth goals.

Extremely preferred : Experience in HCP-facing sales or working with HCP-facing platforms

Team Leadership & Performance Management

Manage a team of 6 (3 Account Executives and 3 Provider Success Specialists) Set clear goals and expectations, coach performance and support career development

Monitor daily operations to ensure effective team performance and accountability Support CRM strategy with commercial operations leadership

Sales Strategy & Growth