Contact Center Administrator

A company is looking for a Contact Center Administrator (DMS Admin).

Key Responsibilities

Process activations and cancellations of service contracts and maintenance agreements

Reconcile store bank statements

Research customer inquiries regarding contract activations and cancellations

Required Qualifications

Detail-oriented with strong accuracy in data entry

Basic knowledge of accounting principles

Proficient in Excel; knowledge of ADP and Fabsoft is a plus

Strong time management and organizational skills

Team player with excellent customer service focus