Automotive BDC Consultant

Automotive Customer Service BDC Consultant

The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the door.

Required Duties Include handling heavy inbound and outbound calls, follow-up calls and a commitment to increase customer service satisfaction with each and every customer!

Hubler Automotive Groupis focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. If you are looking for an opportunity with excellent career growth while working for a company that is dedicated to their employees then join our team and help us grow to the next level!

What We Offer…

Fulltime positions

Immediate Openings

Medical, Dental & Vision, Life Insurance

Long-Term & Short-Term disability

401K

Paid vacation

Tremendous Product

Ongoing Training

What You'll Be Doing…

Answer all incoming phone calls and schedule sales appointments

Make outbound calls to schedule sales appointments

Log all customer comments and leave detailed notes in the CRM

Schedule follow up contact for each customer

Confirm scheduled appointments

Reschedule no show or cancelled appointments

Follow up with sales as needed to ensure appointments are marked correctly

Keep accurate, complete, and up to date information for all customers in the CRM

Contact customers based on current marketing initiatives

Respond to customer website requests daily

Assist with other duties as assigned by supervisor

Meet or exceed monthly goals!

What You'll Need…

High school diploma or equivalent

Previous experience with phones or telemarketing experience in the automotive or customer service fields is highly preferable

Demonstrate a professional, enthusiastic and friendly attitude at the first point of contact with any potential or current customer

Ability to communicate, read, write and speak English fluently

Ability to concentrate and accomplish tasks despite interruptions

Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually assigned tasks

Proficient use of computers / business machines

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