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Reconstruction Manager

Reconstruction Manager

SERVPRO of Norwich and Windham CountyNorwich, CT, US
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Job Description

Job Description

Benefits :

  • Competitive salary
  • Profit sharing

The Construction Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, and resource providers involved in construction services.

Primary Roles and Responsibilities

1. Customer Satisfaction

a. Be responsible for customer service and management of the customer experience.

b. Compile and resolve punch list items.

c. Perform final walk-through with customer.

d. Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.

e. Manage all warranty activities

2. Project Initiation

a. Evaluate and sell projects.

b. Educate customers on construction process.

3. Project Planning

a. Identify and document project scope of work.

b. Create and Review estimates.

c. Obtain customer and client agreement on scope and estimate.

d. Review budgets.

e. Ensure proper permits are acquired

4. Project Execution

a. Create project schedule and timeline.

b. Identify and qualify subcontractors and resource providers.

c. Negotiate terms and set expectations.

d. Plan, organize, and manage crews and subcontractors.

e. Schedule all subcontractors and material suppliers.

f. Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.

Necessary Experience and Skill Set

Previous construction management experience

Superb customer service track record

Effective written and oral communication

Intermediate math skills

Experience in restoration and / or construction preferred

Formal Education / Training

  • High school diploma / GED
  • Project Management Experience
  • Benefits :

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Commissions
  • Car Allowance
  • Salary is dependent upon knowledge, certifications and experience

    Physical and Work Environment Requirements

    Walking and / or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level at individual jobsites can be loud.

    Normal Working Hours, Additional Working Hours, and Travel Requirements

    This is a full-time position, working 8 : 00 a.m.5 : 00 p.m., MondayFriday, 40+ hours per week. This position frequently requires long hours, working. Travel is required and is primarily local but some may be out of area.

    Flexible work from home options available.

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    Reconstruction Manager • Norwich, CT, US

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