Billing Clerk

Job Description

Job Description

We are looking for a dedicated Billing Clerk to join our team in MC MURRAY, Pennsylvania. In this Contract-to-Permanent role, you will play a key part in ensuring accurate billing processes and delivering exceptional customer service. This position requires a proactive individual who is eager to learn and adapt to assigned responsibilities.

Responsibilities :

• Prepare and issue accurate invoices for services rendered, ensuring all billing details are correctly recorded.
• Handle customer inquiries regarding billing concerns, providing clear and detail-oriented communication.
• Maintain organized records of billing transactions and related documentation.
• Assist in resolving discrepancies or errors in billing, coordinating with relevant departments as needed.
• Ensure compliance with established billing procedures and policies.
• Collaborate with team members to improve billing processes and customer satisfaction.
• Learn new systems and procedures effectively, applying them to daily operations without hesitation.
• Update customer accounts and payment statuses in the system promptly and accurately.
• Provide support for administrative tasks related to billing and account management.
• Previous experience in billing or a related role is required.
• Strong customer service skills with the ability to address inquiries professionally.
• Proficiency in standard office software and familiarity with billing systems.
• Excellent organizational skills and attention to detail.
• Ability to learn and adapt to new systems and processes.
• Effective communication skills, both written and verbal.
• Knowledge of basic accounting principles is preferred.
• High school diploma or equivalent is required.