Front Desk Supervisor
Atrium HospitalityNorfolk, VA, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionSupervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between. Coach, train, and motivate front desk associatesyou're the team's go-to guru. Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone. Monitor cash handling, shift reports, and compliance with brand and safety standards. Jump in wherever neededwhether that's answering phones, updating the reader board, or helping with VIP arrivals. Customer service and leadership experience You've led teams, kept things calm under pressure, and know how to create a welcoming vibe. Strong communication skills You'll coordinate with guests, staff, and other departments like a pro. Detail-oriented and organized From shift reports to guest requests, you keep the little things from becoming big problems. Tech confident Hotel systems, emails, reportsnothing fazes you. Able to lift 50 lbs and stay on your feet Because leading by example sometimes means grabbing a luggage cart.
Front Desk Supervisor
Hotel : Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Full time Compensation : $18.90 Hourly
Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
- Career Growth & Learning 40% of our management hires are internal promotions!
- Invest in Your Future 401(k) plan with company match.
- Comprehensive Health Coverage Medical, dental, and vision insurance options.
- Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
- Purpose & Impact Make a difference through Atrium's community service and volunteer programs.
What You Will Do
What We Are Looking For
Why Atrium :
Hear it from Maria : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
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Front Desk Supervisor • Norfolk, VA, US
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