Tasting Room Manager

District Winery-Tasting Room Manager

The First Batch wineries create magic for our guests everyday, whether that’s bringing a dream wedding to life, creating a new delicious food dish from our wine, or letting people discover a new passion on one of our winery tours. We do this while maintaining an approachable, warm, inclusive, down-to-earth attitude that reflects our passion to bring traditional winemaking into urban centers so people don’t feel they have to travel to experience the magic of winemaking.

We are searching for team members who are committed to working as hospitality professionals. People who deeply care about creating a friendly, warm experience for our guests. People who live and breathe passion for food, wine and events. People that love to learn, share, and tell others about their stories and adventures.

Position Summary :

This position is designed to provide elevated wine service to our guests and to go above and beyond traditional front of house beverage operations, combining elements of sales, marketing, wine service, and hospitality. The goal is to guide the customer experience to new heights through our wine, going above and beyond traditional management duties, educating staff and guests in a friendly, approachable, fun and sophisticated environment.This position will report to the Venue Operations Manager.

Core Responsibilities

Tasting Room Operations :

• Oversee the day-to-day operations of the tasting room, ensuring an exceptional guest experience and smooth functioning of all activities.
• Ensure the tasting room is well-maintained, clean, and properly stocked with wine, glassware, and supplies.
• Manage guest flow, seating arrangements, and experiences to maximize satisfaction and sales opportunities.

Staff Leadership & Development :

Guest Satisfaction :

Tour Program Management :

Retail Sales & Wine Club :

Role Requirements :

Compensation

Benefits and Perks

Physical Requirements

The above requirements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

First Batch Hospitality  provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.