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Order Management Manager

Order Management Manager

VirtualVocationsKalamazoo, Michigan, United States
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A company is looking for a Manager of Order Management.

Key Responsibilities

Collaborate with stakeholders on the order-to-cash process and document procedures

Drive continuous improvement initiatives to enhance efficiency in Deal Desk and Order Management processes

Maintain KPIs for team members and implement automation tools for order fulfillment

Required Qualifications

4 years of experience in leading Order Management, Deal Desk, or Sales Operations teams in a SaaS environment

Bachelor's Degree in Accounting / Finance or equivalent work experience

Understanding of sales processes including bookings, billings, and reporting

Experience with Salesforce, Zuora, Salesforce CPQ, and ERP tools

Ability to work with offshore team members as needed

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Manager Order Management • Kalamazoo, Michigan, United States

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