Assistant Director of Operations

About the Company

Our client is a leading gaming and entertainment company with casinos and venues across the country. They deliver a mix of excitement and hospitality through slot machines, table games, poker, dining, and live entertainment. Their goal : create a luxurious yet approachable experience for every guest.

About the Role

We’re seeking an Assistant Director of Operations to oversee daily performance across slots and table games. This role ensures compliance with regulations, maintains guest satisfaction, and drives operational excellence. You’ll supervise a diverse team, manage budgets, and partner with leadership to deliver a best-in-class entertainment experience.

What You’ll Do

• Oversee day-to-day operations of slots and table games, including promotions and guest activity
• Ensure slot equipment performance and minimize downtime
• Supervise and develop Gaming Supervisors, Floor Supervisors, Slot Attendants, Technicians, and Dealers
• Resolve escalated guest issues with professionalism and care
• Manage budgets, staffing levels, and required government reporting
• Maintain compliance with state gaming regulations and internal policies
• Collaborate with leadership, vendors, and surveillance teams
• Work flexible shifts, including nights, weekends, and holidays

What You Bring

Perks & Benefits