Instructor Program Manager

Overview

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary

The Instructor Program Manager provides strategic leadership and operational oversight of ISC2's global instructor program, encompassing approximately 45 direct and 400 partner instructors. This role is responsible for leading the full lifecycle of instructor engagement, including recruitment, onboarding, training, performance monitoring, and ongoing support.

The role ensures instructional excellence by upholding quality standards, fostering professional growth, and maintaining compliance with all instructor-related policies, procedures, and handbooks. They collaborate cross-functionally to align instructor practices with organizational goals and learner-centered principles, driving consistency, accountability, and continuous improvement across the instructor network.

The incumbent will oversee a dedicated team responsible for all instructor management functions, including onboarding, scheduling, and materials provisioning. This role ensures that all activities are executed consistently and strategically, aligning with organizational goals and maintaining high standards of instructional quality and compliance.

The ideal candidate is a recognized cybersecurity expert with a strong background in instruction and team leadership. They bring credibility, strategic vision, and the ability to influence both internal and external stakeholders. This role plays a critical part in advancing ISC2's mission to deliver high-quality educational experiences that empower cybersecurity professionals pursuing globally respected certifications.

Responsibilities

Provide strategic leadership and operational oversight of ISC2's global instructor program, including direct management of staff supporting ~45 internal instructors and oversight of ~400 partner instructors.

Lead and support a team responsible for instructor onboarding, scheduling, training coordination, and materials provisioning, ensuring consistent execution aligned with organizational goals.

Oversee the full lifecycle of instructor engagement, including recruitment, onboarding, professional development, performance monitoring, and retention.

Ensure instructional excellence by maintaining high standards of delivery, adherence to instructional policies, and alignment with ISC2's learner-centered principles.

Monitor instructor performance and feedback to identify opportunities for improvement, coaching, and recognition.

Collaborate cross-functionally with internal teams (e.g., content development, operations, marketing, and customer support) to ensure instructor readiness and alignment with program goals.

Maintain and enforce compliance with instructor-related policies, procedures, and handbooks across all delivery formats and regions.

Develop and implement scalable processes and tools to support instructor quality, consistency, and engagement globally.

Serve as a subject matter expert and thought leader in cybersecurity education, representing ISC2 in internal and external forums to promote instructional excellence and program credibility.

Behavioral Competencies

• Ability to demonstrate and support the 5 Company Core Values : Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence.

Management Responsibility

Demonstrate team leadership and staff development in instructional environments.

Demonstrate strategic program leadership in a global training environment.

Qualifications

Possess deep knowledge of cybersecurity and instructional delivery.

Policy development and compliance enforcement skills.

Skilled with instructor relations and stakeholder influence.

Change management and cohort facilitation skills.

Skilled at data-driven decision-making and reporting.

Familiarity with learning management systems and digital training platforms.

Education and Work Experience

Bachelor's degree in Cybersecurity, Education, Organizational Development, Instructional Design, Business Administration, or related field. Master's degree in those disciplines, preferred.

CISSP or CCSP certification required.

At least 8 years of experience in cybersecurity or information technology.

At least 3 years of experience in instructional leadership or program management.

Experience managing large-scale instructor networks and partner relationships, desired.

Physical and Mental Demands

Ability to travel up to 5% of time. May also include overnight travel.

Work normal business hours and extended hours when necessary.

Remain in a stationary position, often standing or sitting for prolonged periods.

Regular use of office equipment such as a computer / laptop and computer screens.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Job Locations : US-Remote

Posted Date : 5 days ago (9 / 23 / 2025 1 : 50 PM)

Job ID : 2025-2198

of Openings : 1

Category : Other

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