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Front Desk Agent for JdV by Hyatt - Brooklyn, NY

Front Desk Agent for JdV by Hyatt - Brooklyn, NY

Midas HospitalityNY, USA
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Front Desk Agent - JdV by Hyatt Brooklyn

Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.

Start Your Journey with Midas Hospitality :

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the JdV by Hyatt located in Brooklyn, NY. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

What You Will Be Doing :

  • Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
  • Sorts incoming mail and faxes for guests.
  • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
  • Keeps records of room availability and guests' accounts.
  • Computes bill, collects payment, and makes change for guests.
  • Makes, confirms, and cancels reservations.

The Ideal Candidate :

  • Previous experience as a Front Desk Agent is preferred
  • Experience in a customer service industry is required
  • Experience with cash-handling is required
  • Has the ability to multi-task with multiple communication platforms open

    • About Us :

    From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams . That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

    As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

    Please visit our website for more information :

    We offer a range of benefits including, but not limited to :

  • Growth and development tools and access to learning
  • Robust PTO policies
  • Medical / Dental / Vision Coverage
  • 401k matching
  • Employee Assistance Program
  • Discounted products and services

    • Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

    Job Posted by ApplicantPro

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