Job Description
Job Description
Overview
We are looking for a Hospitality Associate to provide excellent customer service to our guests! This role will help with hosting, serving, and customer service.
Hospitality Associate Description
- Review guest arrival lists to offer a warm greeting.
- Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages)
- Customer Service (both in person and on the phone)
- Assure that health and quality standards are met.
Requirements
Experience in customer serviceShould be a customer-focused person with a thorough understanding of the hospitality industry's standards.Excellent communication abilities, both written and oral.Outstanding interpersonal and organizational skills.