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Senior Service Design Strategist : 24-02725

Senior Service Design Strategist : 24-02725

Akraya IncSan Diego, California, United States
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Primary Skills : Design-Thinking (Advanced), Storyboarding (Intermediate), Collaboration Tools (Miro / Figjam) (Intermediate), Data Synthesis (Quant / Qual) (Advanced), Presentation (Advanced).

Contract Type : W2

Duration : 6 months

Location : San Diego, CA (#LI-Hyrbid)

Pay Range : $65 - $70 Per Hour

#LP

JOB SUMMARY :

We are seeking a Senior Service Design Strategist who is passionate about creating innovative services and experiences for diverse users. The ideal candidate will adeptly synthesize qualitative and quantitative data to inform design decisions, collaboratively create frameworks and artifacts, and effectively communicate research findings and design ideas. This role requires a shift from a product to a service / platform mindset, driven by a customer-obsessed, design thinking approach.

JOB RESPONSIBILITIES :

  • Design services and experiences tailored to user needs.
  • Analyze and synthesize data to inform design decisions and iterations.
  • Collaborate with stakeholders to develop frameworks, host workshops, and align on strategy.
  • Visualize and communicate experience maps, user journeys, and prototypes.
  • Present research findings, conceptual ideas, and detailed design proposals both verbally and visually.

JOB REQUIREMENTS :

  • Advanced design thinking and user-centricity.
  • Strong ability to synthesize data and insights.
  • Excellent communication and presentation skills.
  • Industry Experience Required :

    Relevant experience in Service Design or a closely related field is required, as is a graduate-level degree in MDes, MA or MFA Service Design, MS Design, or equivalent experience.

    ABOUT AKRAYA

    Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!

    Industry Leaders in IT Staffing

    As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!

    Join Akraya Today!

    Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

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    Senior Strategist • San Diego, California, United States

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