People Operations Coordinator

Position : People Operations Coordinator

Location : Hybrid — Ypsilanti, MI with hybrid option as systems are established

Schedule : Full-time exempt

Compensation : $55,000 – $75,000 salary per year, paid time off, monthly health stipend

NOTE : A short (1-3 min) video upload is required for your application to be considered. Details below.

Overview

Ballard House is a founder-led ecommerce company that partners with established brands to scale Amazon operations using our in-house logistics, content creation and advertising infrastructure. Founded in 2017, we began as an Amazon reseller and evolved into our current brand partnership model in 2023, bringing operational excellence to a select portfolio of eight and nine-figure brands.

We’re hiring a People Operations Coordinator to take ownership of our applicant pipeline, onboarding experience, and people systems — including screening applicants, scheduling and conducting first-round interviews, drafting job descriptions, processing payroll, and managing compliance across multiple states. You’ll work closely with the COO to streamline current processes and build many new ones. This role is perfect for someone who thrives on creating ordered HR systems from scratch and the satisfaction of being a key player in an effective admin team.

Responsibilities and Duties

• Manage job postings, screen inbound applications, and conduct first-round interviews across multiple roles
• Source candidates, coordinate with recruiters, and own the ATS system end to end
• Draft job descriptions and offer letters, and manage onboarding tasks such as scheduling, user setup, and new hire orientation
• Support HR compliance and administration, including personnel file updates, payroll inputs, PTO tracking, and benefits coordination across multiple states
• Assist with COO’s calendar and inbox, ensuring time and energy is allocated strategically
• Handle occasional travel planning, internal event coordination, and company-wide communications
• Provide administrative and operational support on special projects, including research and implementation
• Identify and improve internal systems for hiring, onboarding, and people operations

Qualifications

This role is for you if :

Probably not the right fit if you :

Benefits

We invest in people who move the business forward. We offer competitive compensation and a high-trust, high-performance environment where real strategics can thrive. Perks include :

In addition, we provide a monthly health stipend to support coverage until we transition to a full healthcare and retirement package, which is on the roadmap for 2026.

Company Core Values

These aren’t poster values. We use them to make decisions, hire, fire, and move fast. If they match how you operate, you’ll fit right in.

Unimpeachable Character : Be someone others are always proud to associate with, personally and professionally

Open and Honest : Feedback is the catalyst for growth

Play to Win : Define what it takes to win, then do it

Always Moving Forward : We choose relentless positivity

How to apply

Please submit a 1–3 minute video answering the following. We don’t care about polish—we care about clarity, energy, and how you think.

Send your video at