Product Management Director, Common Services AI

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About Salesforce

We\'re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you\'ve come to the right place.

Salesforce is doubling down on AI. Our AI-first strategy is central to our mission to revolutionize the way enterprises solve large-scale problems. As part of this fast-paced, dynamic environment, Product Management Director, Common Services AI will leverage cutting-edge technology and collaborate with world-class teams to deliver transformative AI solutions. Our Common Services AI team plays a critical role in developing and scaling high-impact AI capabilities across key products, significantly contributing to major company initiatives and product launches.

Role Overview

Salesforce is seeking a visionary and experienced Product Management Director for Common Services AI to drive our cutting-edge artificial intelligence initiatives. This pivotal role involves driving, developing and deploying next-generation analytics, predictive AI solutions, and generative AI capabilities that drive innovation and business value across our product portfolio and for our customers.

The ideal candidate will be a strategic thinker with a strong technical background in AI / ML, a proven track record of leading complex, cross-functional projects, and a passion for building and mentoring high-performing teams. You will play a critical role in shaping the future of AI within Salesforce, ensuring our offerings are intelligent, scalable, and provide a significant competitive advantage. You will be responsible for turning a compelling vision into an executable product roadmap and driving AI innovation.

Key Responsibilities

• Product Strategy & Vision

Drive creation of short- and long-term vision for Common Services AI capabilities, aligning with overall company objectives and product roadmaps, and turning this vision into an executable strategy.

Predictive AI : Drive the evolution and integration of internal AI / ML accelerator platforms with broader company-wide model development and deployment frameworks to accelerate complex model implementation.

Support various business units in launching intelligent agent solutions tailored to specific industry needs and customer use cases (e.g., for Sales, Service, Financial Services, Health applications).

Partner closely with Apps & Industries product teams, engineering, design (UI / UX), data science, sales, and other key business units to deliver tailored, integrated AI solutions that meet diverse business needs.

Establish and maintain best practices for AI development, deployment, and operations (MLOps), covering the end-to-end ML lifecycle.

Qualifications

8+ years of experience in Artificial Intelligence, Machine Learning, or Data Science.

Deep knowledge of modern AI / ML techniques, including strong understanding of generative and predictive AI, NLP, and advanced analytics.

Exceptional coaching, and team-building skills.

Graduate or Master\'s in Computer Science, Artificial Intelligence, Machine Learning, Statistics, or a related technical field.

Preferred Qualifications

What We Offer

Salesforce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in equality for all and strive to create a workplace that is inclusive and free from discrimination. Know your rights : workplace discrimination is illegal. Applicants will be assessed on merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Certain roles may be eligible for incentive compensation, equity, and benefits. Salary ranges vary by location and role. In the United States, base salary ranges for this position are provided where applicable.

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