Drop Technician 2 - Phelan, CA

Job Description

Job Description

100% Company-Paid Medical and Dental Benefits

Free Fiber Internet Service

Comp : $22 to $24 per hour

Who We Are :

We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 20041994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family : collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.

Position Impact :

The Drop Technician 2 focuses on the installation, maintenance, and repair of the last-mile connectivity infrastructure, often referred to as the "drop." You will play a crucial role in ensuring that telecom services, including internet, phone, and television, are delivered effectively to residential and business customers. Drop Technicians are responsible for installing and terminating fiber optics, connecting them to customer premises, and ensuring proper signal quality. You will troubleshoot connectivity issues, diagnose, and rectify problems promptly, and maintain accurate records of your work. With a keen eye for detail and a commitment to customer satisfaction, Drop Technicians contribute to reliable and high-quality telecom services, ultimately enhancing connectivity experiences for end-users.

Requirements

Qualifications and Experience :

• Eligibility for US Employment without sponsorship
• Minimum of 21 years of age
• High School Diploma or GED or equivalent combination of education and experience is preferred
• A valid California driver's license, subject to successful verification through a DMV check, is mandatory
• Minimum of 6 months experience as a Drop Technician or 6 months experience with outside plant / fiber optics
• Solid understanding of drop processes and GO95 codes
• Proficient understanding of utility markings
• Proven understanding and ability to read and interpret fiber network design maps, splice plans, and MOPs
• Proven knowledge of distribution operations, construction, and maintenance
• Experience in fiber optic splicing / termination experience a plus
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Proficiency in Spanish Language is desirable

Skills :

Essential Duties and Responsibilities :

Fiber Optic Cable Installation and Maintenance :

Customer Support :

Equipment Operations and Site Maintenance :

Vehicle Maintenance and Travel :

Safety Awareness and Compliance :

Benefits

Why Join Our Team :

Call to Action :

Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.