Customs Entry Writer
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
More than anything, the biggest difference with BTI Solutions is the one that matters most : bottom-line results.
- 95% client satisfaction rate measures client satisfaction vs. expectations.
- Clients have worked with us for over 10 years on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions' largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Responsibilities :
Process assigned customs entry documents and related filings accurately and in a timely manner, including ISF and Customs Entry filingMaintain and update customer / importers profilesDetermine and track duties and taxes payable; process payments on behalf of clientsHandle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitionsEnsure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requestsNotify management of any customer complaints or entry discrepancies and provide suggestions to resolve issuesReview and distribute documentation to ensure regulatory compliance of participating government agenciesInteract with Customs and other government agencies as neededAdhere to regulatory compliance and productivity standardsSupport other team members with accounts and workload on day-to-day operationsAssist with the creation of client SOPsOther duties as requestedRequirements / Qualifications :
3+ years of Entry Writing experience for the Staff5+ years of Logistics, Freight, International Transportation, and Customs related experienceHigh School Diploma or GED required; Bachelor Degree preferredAbility to identify when escalation is needed to find a resolution on an existing problemAbility to work in a fast paced environmentAbility to do multi-task to ensure daily brokerage operations are successfully completedAbility to create and maintain professional relationships with customersPossess excellent written and verbal communications and analytical skillsPossess strong cross-functional teamwork, collaboration and interpersonal skillsDetail orientedKnowledge of US Customs and other Government Agency RequirementsProficient in Microsoft Office : especially Excel, Word, PowerPoint, Outlook