Technical Support Intern

Salary : $13.79 Hourly

Location : City of Wichita - City Hall, KS

Job Type : Limited Part-time

Job Number : DEPT INTERN IT

Department : Information Technology

Division : IT Administration

Opening Date : 09 / 22 / 2025

Closing Date : 10 / 13 / 2025 11 : 59 PM Central

Bargaining Unit : NONE

Max Number of Applicants : 217

The City of Wichita is NOT an E-Verify Employer.

Distinguishing Features of Work

The Information Technology Intern will support various divisions within the City of Wichita IT Department through a rotational internship. The intern will gain hands-on experience by working across multiple functional teams including Service Desk, Application Development, Application Support, Business Relationship Management, GIS, Data Science, Operations, Network, SCADA and IT Security. Work is reviewed by a full-time staff member, and professional project work is directed and reviewed by staff members in professional exempt roles.

This is an educational internship requiring active enrollment in a higher education program throughout the duration of employment.

This is a part-time position that consist of 25 hours a week. The exact shift and hours will be determined at hire.

The internship will be on a yearly basis for up to 2 years. This position will require background check and fingerprinting.

Posting may close at any time once max number of applicants has been reached.

Examples of Work Performed

Service Desk

• Learn first-tier technical support for end users
• Assist with troubleshooting hardware, software, and network access issues
• Log and track support tickets and resolutions

Application Development

Application Support

Business Relationship Management (BRM)

Geographic Information Systems (GIS)

Data Science

Operations

Network Group

SCADA

IT Security

Requirements of Work

Experience and Training

Required Experience and Training

Preferred Experience and Training

Starting pay for current City employees will be determined by City of Wichita policy or applicable bargaining unit agreement.

Offers of employment are contingent upon passing a fingerprint, pre-employment physical, which includes drug screening, and upon satisfactory evaluation of a criminal record check.

Applicants have rights under Federal Employment Laws. Please find more information under the following links :

Limited positions are not eligible for benefits.

01

I am currently enrolled in an accredited college or university pursuing an undergraduate degree in :

02

What is your current academic standing?

03

I have the following years of experience using Microsoft Office tools as part of prior work experience, classroom projects, or documented academic assignments.

04

I have completed at least one introductory college-level IT course.

05

I have following years of hands-on experience with IT systems through documented projects, internships, or work.

06

I have completed at least one course, lab, or have a minimum of 6 months of work experience (internship, part-time, or volunteer) in the following areas :

07

I understand this is a part-time position working up to 25 hours per week. I am willing and able to work this schedule.

08

I have a valid driver's license.

09

I am legally authorized to work in the United States without sponsorship.

Required Question