Inside Sales Support & CRM Specialist - Sales Planning

Job Title : Inside Sales Support & CRM Specialist - Sales Planning

Location : Elk Grove Village, IL On-site

Classification : Full-Time, Direct Hire

Work Schedules : 8am - 5pm

Position Overview

A global industrial equipment manufacturer is seeking an experienced Inside Sales Support & CRM Specialist who excels at building customer relationships through strategic use of CRM data and insights. This role is central to sales operations, combining direct customer engagement with analytical lead management and sales planning support.

In this position, you'll leverage your CRM expertise to identify opportunities, qualify leads, nurture customer relationships, and provide data-driven recommendations to the sales team. As you develop deep knowledge of products and customer base, you'll expand into analyzing customer purchase data (POS reports) to forecast trends and support strategic sales initiatives.

This role is ideal for someone who :

• Thrives on using CRM systems to uncover customer insights and drive action
• Enjoys building relationships through consultative, solution-oriented communication
• Sees patterns in customer behavior and knows how to leverage them
• Wants to grow from tactical customer engagement into strategic sales planning

Key Responsibilities

Customer Relationship Management & Inside Sales Support (Primary Focus)

Sales Planning & Data Analysis (Expanding Responsibility)

Required Qualifications

Experience :

Skills :

Education :

Preferred Qualifications (Not Required)

What Success Looks Like in This Role

First 90 Days :

6-12 Months :

Benefits :

The Illinois pay transparency law requires employers to include a good-faith estimate of the pay scale and benefits in any job posting.

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About Staffmark

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