Overview
Havertys is actively seeking individuals who wish to pursue a successful and gratifying career in the retail furniture industry. As a Retail Furniture Sales Consultant , you will assist customers in selecting furniture by understanding their needs and helping them create a warm and inviting home. The ideal candidate is highly driven and self-motivated, excelling individually while being a supportive team member. They contribute to overall store success and customer satisfaction, consistently meeting established sales goals.
Compensation
In this position you should earn between $55,000 to $100,000+ per year. In 2024 Havertys Sales Consultants earned $82,000 on average nationally.
Schedule
Retail hours including nights and weekends as our stores are open 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday.
Responsibilities
- Provide excellent service to our customers from contact through delivery and beyond.
- Demonstrate professional verbal and written communication and interpersonal skills, as well as the ability to connect and establish relationships with a diverse group of customers.
- Build relationships with customers both independently and in collaboration with our Interior Design Consultant who is offered through our complementary Design program.
- Reinforce customer selections and assist in completing the look of their rooms.
- Provide product, service, and finance expertise based on your customers' needs.
- Utilize our company-provided tablets and proprietary technology for customer communication.
- Engage with clients by entering client information using Havertys customer relationship management system and provide professional follow-up.
- Maintain knowledge of a broad range of furniture styles and products.
Earning Opportunity
Our paid training program will teach you everything you need to know about how we serve our customers and our product line. We offer an uncapped commission structure with a guaranteed income feature, with potential to earn between $55,000 to $100,000+ per year. Our guaranteed income component provides generous base earnings, giving you peace of mind. We also offer :
Paid comprehensive trainingFlexibility to draw pay between pay cycles with our Daily Pay Program401K program with a company match of 4%Generous benefits package with premier medical, dental, and vision partnersPaid time-off includes vacation, sick time, personal days, company holidaysOpportunity to advance within the companyCommunity involvement opportunitiesSubstantial associate discount on merchandiseBonus program for Team Member ReferralsEducational financial assistanceComplimentary health and wellness programQualifications
Must demonstrate excellent organizational skills and the ability to manage multiple customer communications simultaneously.Positive and engaging personality.Creative flair and energetic attitude.Proficient in resolving customer objections and ensuring satisfaction.Familiarity with a broad range of furniture styles and products preferred but not required.Computer proficiency including email experience required; knowledge and use of MS Office software preferred; tablet / iPad operation abilities strongly preferred.Relevant experience preferred but not required.College education preferred; High School / GED or equivalent required; or 1-3 years of retail experience preferably in a commissioned sales position.Interior Design is highly desired.Work Environment
Beautifully appointed showrooms with a 140-year company heritage, fast-paced environment, customer-focused, business professional dress code.Required to work retail hours including nights and weekends as our stores are open 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday.Physical Demands
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move more than 20 pounds occasionally. Color recognition is required in this position.Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions.Equal Opportunity
Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
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