Talent.com
Community Manager

Community Manager

MediabistroBoston, MA, United States
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Job Description

The Community Manager provides leadership, direction, and support to a property operations team to facilitate the effective management of a large urban mixed-use development and deliver superior customer service while maximizing the value of the asset. The Community Manager will work collaboratively to develop the long-term strategy, annual business plans, and operating budget.

Responsibilities

  • Recruit and select talent for any open positions
  • Conduct semi-annual performance reviews for all direct reports
  • Train new hires on Nexus / Yardi / SODA
  • Coordinate annual BPDA trainings
  • Implement and maintain associate retention initiatives
  • Leverage vendor partnerships
  • Assist with leasing when needed
  • Follow up with all prospective residents who have not leased or pending renewal offers and present negotiations and properly communicate to applicants on the result of their applications

Key areas of focus include :

  • People : talent management and development
  • Product : property maintenance and marketing
  • Profit : budgeting and financial management
  • Process : standard operating procedures and reporting

    • Qualifications & Skills

  • College degree preferred
  • Real Estate or business-related course of study preferred
  • Sales experience and / or real estate leasing required
  • Property management and leasing experience is essential
  • Excellent communication, organizational, and leadership skills are necessary
  • Experience with Yardi, MRI, YieldStar, and LevelOne is preferred
  • Ability to interpret, evaluate, and communicate detailed written or verbal instructions to others accurately and quickly

    • Commitment to Diversity Equity and Inclusion

    We believe that diversity and inclusion among our teammates are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

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    Community Manager • Boston, MA, United States

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