Learning Systems & Design Specialist

Overview

The Learning Systems & Design Specialist plays a dual role in shaping the Associate experience at Dierbergs : serving as the administrator and subject matter expert for our Learning Management System (Axonify) while also partnering with a portfolio of departments to design, develop and deliver impactful learning programs. This role establishes and upholds system standards, optimizes the learner experience, and ensures content is accurate, well-organized, and deployed in the most learner-friendly way. At the same time, they collaborate with stakeholders and Associates across assigned departments to create engaging, practical and results-driven training experiences. By blending technical expertise in learning systems with creativity in instructional design, this role helps advance our company purpose of Grow Every Day.

Key responsibilities

• LMS Leadership & Optimization : Serve as the administrator and subject matter expert for Axonify, ensuring we are leveraging the system to its fullest potential
• Manage the configuration, organization, accessibility and accuracy of all training content, resources and learning libraries
• Partner with internal stakeholders to ensure accurate deployment of learning content in the most user-friendly manner
• Establish standards and best practices for LMS content management, including naming conventions, structure, formatting, accessibility, version control, auditing and archiving
• Monitor LMS analytics and reporting to assess engagement, compliance, and training effectiveness and provide actionable insights to stakeholders
• Identify and implement opportunities to enhance the learner experience within the LMS through structure, navigation and system features
• Provide front line support for users (password resets, access issues, troubleshooting) and escalating technical problems when needed
• Department Portfolio & Learning Design : Oversee a small portfolio of departments by partnering with subject matter experts, stakeholders and corporate and store Associates to assess training needs and align learning solutions with department goals and objectives
• Manage projects through the design life cycle from scoping, research and analysis, design, development and launch, providing clear timelines through all phases of development and selecting appropriate measurement for implementation
• Design and develop onboarding and ongoing training programs for Associates incorporating self-paced, on-the-job, and classroom training
• Build and manage a range of instructional materials (e-Learning, job aides, tutorials, storyboards, audio and video materials, knowledge checks)
• Ensure every learning experience is aligned with best practices in adult learning theory, and that experiences are relevant, practical and learner-centered
• Create engaging and effective learning solutions for in-person and virtual delivery using platforms such as Vyond, Articulate 360, Canva, Camtasia, Adobe Creative Suite, Microsoft Suite
• Facilitate both in-person and virtual training sessions, as well as coach facilitators on best practices to ensure high levels of participant engagement and retention
• Implement methods to measure the effectiveness of learning programs (e.g., surveys, assessments, and performance data) and use insights to continuously improve learning materials and delivery methods

About You

Why Dierbergs is right for you

This job description is representative only and is not all inclusive of the responsibilities that the Associate may be required to perform.

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