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Part-time Vacation Sales Concierge (Marketing)

Part-time Vacation Sales Concierge (Marketing)

Hyatt Vacation OwnershipSan Antonio, TX, US
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Vacation Sales Concierge

This role is an in person role located in San Antonio, TX

Please note, this production-based position receives an hourly base + heavily weighted commission and bonuses offered.

Up to $2K Sign-On Bonus Potential

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Vacation Sales Concierge, you will assist in providing our Owners / guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled :

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Medical / Dental / Vision / 401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities

As a Vacation Sales Concierge, a typical day will include :

  • Engaging with hotel guests at desk locations and providing elevated customer service.
  • Scheduling sales presentations and managing customer expectations.
  • Providing the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Ensuring that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

    • Guest Experience and Company Standards :

  • Welcome and greet guests; anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

    • To become a Vacation Sales Concierge :

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
  • Available to work a flexible schedule to include weekends and holidays.
  • Concierge and / or sales experience preferred.
  • Position may require background and drug screening, in accordance with state and local requirements.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

    • Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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    Marketing Concierge • San Antonio, TX, US