As the Prepared Foods / Deli Department Manager you are a key player in overseeing and managing all aspects of the in-store prepared foods / deli counter s including but not limited to : department profitability , displays , oversee inventory control and leading the team to successfully drive business / sales. Our guest is the heart of our business . A s the Prepared Foods Department Manager , you will be responsible for providing every guest with an exceptional shopping experience ; listening and responding to their needs and being the subject matter expert of your department . All Prepared Foods Department Managers must have product knowledge, hospitality skills, pos itive energy, be dependab le , possess basic math skills and excellent communication skills .
Responsibilities & Duties :
- Provide exceptional guest service by immediately greeting every guest that enters the department.
- Oversee multiple-shift operations for both prepared foods and deli departments .
- Prepare a variety of food product s ( i.e. rotisserie chicken, turkey thighs and ribs ) .
- Operate oven and deli slicer with safety and sanitation standards always in mind .
- Manage department profitability, merchandising, guest service, appearance, and team member supervision .
- Write department schedules, approve team members PTO time , maintain timecard s and manage labor .
- Model and deliver outstanding guest service to ensure guest needs are met in a timely fashion .
- Supervise team members ensuring service standards are always being met .
- Process and submit orders ; keeping track of department inventory .
- Monitor qualit y, freshness and safeguard proper product rotation .
- Adhere to all D OH , D O A and OSHA standards .
- Ensure department is cleaned and maintained throughout all shifts.
- Maintain accurate department signage and pricing .
- Keep records of temperature s , production, spoilage, and department transfer s by way of department log .
- Direct and support team members on department opening and closing procedures .
- Assist store leadership, as required, to select, train, develop, and mentor team members .
- Cultivate, develop and retain team members by way of motivation, and providing feedback.
- Adhere to all assigned duties by management team.
Minimum Requirements :
Minimum of 3 years’ experience managing a prepared foods department in a grocer y store environment .Flexibility schedule including nights, weekends and holidays.Ability to perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting , push and pull items of usually 5 0 -60 pounds.Food safety and sanitation knowledge .Ability to show initiative , work with limited supervision , and are self-motivated .Ability to hire, train , inspire and develop a team.Team builder and brand ambassador.Excellent interpersonal communication and organizational skills .Analytical thinking and proficiency in math needed to perform job responsibilities .Proficient computer knowledge and skills; Microsoft Outlook, Word, ExcelIN RETURN, WE OFFER!
Competitive Wages, Medical / Dental / Vision / Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match!
Citarella is an Equal Opportunity Employer (EOE)