Senior Banquet Manager
Kalahari Resorts & Conventions is seeking a Senior Banquet Manager. In this position, you will assist the Director of Banquets in leading the banquet front-of-house team and beverage team in the day-to-day operations of the banquet department. You will also ensure the quality of service, compliance with health, safety, and sanitation, and alcohol awareness standards.
Key Responsibilities
- Overseeing the execution of events, ensuring smooth operations, and delivering beyond expectations guest experiences.
- Understanding of and experience implementing SOPs.
- Develop and implement event plans, including timelines, staffing schedules, and equipment requirements.
- Collaborate with other departments (catering, kitchen, sales, etc.) to ensure event specifications are met.
- Ensure events run smoothly by providing guidance and leadership to the team.
- Provide training and support to ensure staff members understand their roles and deliver high-quality service.
- Monitor and maintain cleanliness and organization throughout the event, ensuring safety standards are followed.
- Basic knowledge of P&L and budgets.
What We're Looking For
We do require that you have a background consisting of at least two years of management experience in a significant convention center or large hotel (over 500 room property).Prior experience as a server, captain, and set-up house person is preferred.Beverage experience is required.Prior experience working in banquet / event space centers of 75,000+ sq. ft.A Sampling of Our Benefits
Career growth opportunities with promotion from within401(k) matching, paid time off, and holiday compensationHealth, dental, and vision coverage for full-time associatesEmployee appreciation events, discounts, and perks at all resortsEducation assistance programs to help advance your careerBe Part of Something Extraordinary
At Kalahari, we're proud to be recognized by Forbes as one of America's Best Midsize Employers and by USA TODAY as the #1 Best Indoor Water Park. These awards reflect our commitment to both our guests and team members. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering incredible guest service, crafting memorable meals, or leading a team, your work makes a real impact. Current locations include Wisconsin Dells, WI (2000), Sandusky, OH (2005), Pocono Manor, PA (2015), Round Rock, TX (2020), and Spotsylvania County, VA (2026).
Kalahari Resorts & Conventions is an Equal Opportunity Employer.