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Customer Service Verification Specialist

Customer Service Verification Specialist

Vertical ScreenWarminster, PA, US
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Job Description

At Vertical Screen, Inc., we help job applicants move forward in the hiring process by verifying their employment and education history. As a Verification Researcher, you'll conduct phone-based investigations in a non-sales call center environment, using your attention to detail and communication skills to gather accurate background information.

This is an on-site position out of Warminster, PA with the hours of 10am-6pm M-F. This position pays $15.00hr.

Responsibilities

  • Verify education and employment history as well as conduct reference interviews
  • Conduct research via outbound calls, fax, email, internet and online database searches
  • Master the proprietary software to accurately transcribe verified information and notes
  • Meet pre-established production goals

Required Skills

  • Must be able to work in a fast paced, inbound / outbound call center environment
  • Ability to multitask
  • Strong attention to detail
  • Ability to efficiently operate and navigate a computer and internal software
  • Excellent verbal and written communication skills
  • Must be proficient in Microsoft Office
  • Education

    The candidate we are seeking will have at minimum a high school diploma or equivalent.

    Benefits

    Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.

  • Medical, dental and vision coverage with spouse / family coverage options
  • 401K plan with generous company match
  • Flexible spending accounts
  • Voluntary insurance coverage plans (life, disability, etc.)
  • Paid lunch breaks
  • Paid time off
  • Paid holidays
  • Paid training program / Internal employee development
  • Overtime options available
  • Casual dress code
  • Flexible work schedules
  • RushBus scheduled service from Septa Bus Route 22 and Regional Rail
  • Employee referral bonus program
  • Discounts through partnerships & neighborhood business programs
  • Additional Information

    All candidates are subject to a drug test and a background screening.

    Vertical Screen, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.

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    Customer Service Specialist • Warminster, PA, US

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