Records Retrieval Agent

A company is looking for a Records Retrieval Agent 3 for the CPR Special Assignment Team.

Key Responsibilities

Request copies of medical records from provider offices, focusing on high-priority cases

Coordinate operational support and retrieval activities with specialty skill teams

Maintain professional communication with provider offices and provide status updates to clients

Required Qualifications

High school diploma, GED, or equivalent work experience

Mastery of the record retrieval process and proprietary systems from previous roles

Understanding of HIPAA regulations

Ability to work collaboratively in a team environment

Experience with planning, executing, and following up on procedures