Learning Technology Support Specialist

A company is looking for a Learning Technology Support Specialist to manage and optimize their LMS while supporting both internal staff and external clients.

Key Responsibilities

Manage user accounts, troubleshoot issues, and assist with LMS implementations

Support clients during LMS implementation and track client deliverables

Collaborate with internal teams to launch new clients into the LMS and create documentation

Required Qualifications

A minimum of one year of experience in learning technology administration with LMS, LXP, LRS, and LCMS

Experience with Litmos LMS and Microsoft Excel preferred

Experience in client or customer-facing roles

Proven technology troubleshooting skills

Experience in software implementation