Security Console Operator

Security Console Operator

Job Locations

US-MI-Portage

Category (Portal Searching)

Security Officer Level

Workdays Available

Monday - Friday, Saturday - Sunday

Shifts Available

Morning

Business Unit

AUS

Overview

Company Overview :

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description : Job Description

COME START YOUR CAREER WITH THE WORLD'S LEADING SECURITY COMPANY!

Immediate opening a for a Security Console Operator

Previous experience as a GSOC operator, dispatch operator or console operator preferred

Day shift

$18 / Hour, weekly pay DailyPay option, Benefits, opportunities for advancement

Paid training

PLEASE UPLOAD A RESUME

Allied Universal is hiring a Global Security Operations Center (GSOC) Operator. The GSOC Operator is responsible for using security best practices to identify, analyze, and support all events and incidents that impact or potentially could impact Open Text operations, facilities, and employees. The GSOC Operator is responsible for monitoring multiple security network systems to coordinate responses to all safety and security incidents. In addition to monitoring security systems, the GSOC Operator is required to properly provide timely and accurate reports / information to Security Management of all life safety events, and guide and assist business clients during emergency and non-emergency events.

RESPONSIBILITIES :

Primary Responsibilities :

• Alarm Monitoring : Operators monitor all physical security equipment on a global basis to ensure the physical security of all employees, contingents, and office spaces
• Access Management : Operators manage day to day access to all company facilities, ensuring compliance with customer, auditorial, and company policy
• CCTV System : Operators manage the companies CCTV system and process video footage request
• Provide access management to all company facilities
• Conduct alarm monitoring for Open Text facilities
• Manage all video footage requests in accordance with company policy
• Manage all access report requests in accordance with company policy
• Notify the appropriate personnel in an emergency
• Notify, direct, and assist emergency personnel in the event of an emergency
• Liaison between clients, other departments, and company leadership during an emergency
• Directing visitors to the appropriate areas
• Monitor and control removal of company and personal property
• Report all building utility / service issues as observed and instructed to facilities
• Manage the day-to-day requirements for the Companies Anti-tailgating program
• Evaluate and recommend improved procedural safety / security protocols or processes
• Display exceptional customer service and communication skills
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site
• Work flexible schedules, including some nights

QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

BENEFITS :

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

Requisition ID

2025-1427299