Facilities Dispatcher - Mandalay Bay

The Show Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job : It is the responsibility of the Facilities Dispatcher to provide excellent internal and external guest service by using excellent service and communication skills to support the guest, engineers and other departments in their goals. This position is part of a courteous, professional, and engaging team that oversees all department operations as related to the life safety system and facility management system.

The Starting Rate : $19.00 hourly The Day-To-Day :

• Manage computerized maintenance management and life safety systems to prioritize, manage and dispatch maintenance team, complete assigned administrative tasks on a consistent basis
• Maintain a constant awareness of personal and property cleanliness, safety and accident prevention
• Recognize required needs of a fast-paced environment by using good judgment and the ability to multi-task
• Own requests and complaints; resolve issues immediately and follow up to ensure the guest's satisfaction, answer incoming calls and assist when necessary or direct calls to appropriate areas
• Create a positive work environment, greet fellow employees and thank them when they lend assistance, anticipate guests' needs, respond promptly and acknowledge all guests, no matter how busy or time of day, prioritize guest requests and dispatches
• Knowledgeable of department and hotel goals, hotel information to answer guest inquiries, and work under minimal supervision to complete tasks in a timely manner

The Ideal Candidate :

The Perks & Benefits :

Are you ready to JOIN THE SHOW? Apply today!