Teller / Relationship Banker

Job Description

Job Description

Our Opportunity :

The Teller / Relationship Banker will support the needs of our membership by developing relationships with our membership working diligently to process their financial transactions and find positive solutions for their financial needs. They will utilize their product knowledge to promote, educate, and cross-sell financial products and services to meet the current and future financial needs of our members. Offers appropriate products / services to deepen member relationships with CCF in accordance with CCF's goals and growth targets. Serves as a professional representative of the credit union through all member interactions and ensures each member receives outstanding member service by performing within CCF’s vision, mission, goals, and living our service promises through inbound calls, outbound calls, email, and in-person interactions.

What You'll Do in This Role :

• Processes transactions including, but not limited to deposits, withdrawals, checks, transfers, wire transfers, and loan payments. Updates account information, and documents member interviews in our core system promptly, efficiently, and accurately with close attention to detail.
• Identifies opportunities to deepen the member relationship by recommending credit union products and / or services to meet the members short-term and long-term financial needs. Educates members on benefits of products and services. Refers members to other credit union representatives, as appropriate.
• Researches issues and situations and collaborates with internal departments, as necessary, to resolve concerns.
• Performs department related support duties, to include, but not limited to scanning, faxes, and working daily reports.
• Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

What You'll Bring To CCF :

The Perks of Being Part of CCF :

When you join CCF you’re not just taking a job—you’re joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences.

We offer a comprehensive benefits package designed to support the well-being of our employees :

Work Location : This position is based in Auburn Hills, MI.

EOE : CCF is committed to equal opportunity and complies with EEOC rules and regulations.

Mon-Fri : 8 : 30am-5 : 15pm

Rotating Saturdays : 8 : 45am-1 : 15pm