Talent.com
User Support Manager

User Support Manager

VirtualVocationsWarren, Michigan, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager, User Support (Remote).

Key Responsibilities

Manage the team's daily operations, workload, and scheduling to meet service level expectations

Monitor ticketing systems and key metrics to identify trends, resolve issues, and improve processes

Provide coaching, feedback, and development opportunities to build a knowledgeable and engaged team

Required Qualifications

BA / BS degree or equivalent work experience

4+ years of experience in customer support, with at least 2+ years in a people-management role

Proven success managing a high-volume support function in a SaaS environment

Comfort using support tools, ticketing systems, and metrics to guide performance

Willingness to adopt and train others on emerging technologies, including AI-powered support tools

serp_jobs.job_alerts.create_a_job

Manager User Support • Warren, Michigan, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Focus Group

Focus Group

ReeledgeYale, Michigan, United States
serp_jobs.job_card.full_time +1
Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company launching a new service and looking...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Solution Owner for IT Applications

Solution Owner for IT Applications

VirtualVocationsWarren, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Solution Owner for Customer Support IT Applications.Key Responsibilities Act as the primary IT liaison for Customer Support, identifying and shaping new business initia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Enablement Program Manager

Enablement Program Manager

VirtualVocationsWarren, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for an Enablement Program Manager, Design & Development.Key Responsibilities Design and develop enablement programs focused on technical learning experiences for go-to-market...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Application Support Team Lead

Application Support Team Lead

VirtualVocationsWarren, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for an Application Support Team Lead (NextGen).Key Responsibilities Lead and mentor a team of Application Support Specialists, ensuring adherence to protocols and performance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Helpdesk Manager

Helpdesk Manager

VirtualVocationsWarren, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Helpdesk Coordinator to lead their internal IT support function.Key Responsibilities Supervise and mentor IT Support Agents while managing helpdesk operations Oversee ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Enablement Manager

Enablement Manager

VirtualVocationsWarren, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for an Enablement Manager - Community Growth & Engagement.Key Responsibilities : Develop and execute enablement programs for Community Growth & Engagement teams and hosts glob...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, IT Operations and Desktop Support

Manager, IT Operations and Desktop Support

AAA Life Insurance CompanyLivonia, MI, US
serp_jobs.job_card.full_time
Manager Of Operations And Desktop Support.The Manager of Operations and Desktop Support leads an experienced technical team to oversee AAA Life's computing infrastructure, including business system...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
User Support Manager

User Support Manager

VirtualVocationsDetroit, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, User Support (Remote).Key Responsibilities Manage the team's daily operations, workload, and scheduling to meet service level expectations Monitor ticketing s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Support Manager

Customer Support Manager

VirtualVocationsDetroit, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Customer Support.Key Responsibilities Lead and mentor a team of support agents, focusing on performance metrics and team development Oversee daily operation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Implementation Manager

Enterprise Implementation Manager

VirtualVocationsWarren, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Enterprise Implementation.Key Responsibilities Oversee a team of Implementation Specialists for successful customer onboarding Report on customer satisfaction...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Partner Enablement Manager

Partner Enablement Manager

VirtualVocationsWarren, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Partner Enablement Manager to develop and execute partner enablement programs.Key Responsibilities Design and execute a global partner enablement strategy aligned with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Joint Use

Senior Manager, Joint Use

VirtualVocationsWarren, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Joint Use.Key Responsibilities Direct and inspire a team of 8-15 professionals, fostering a culture of excellence and accountability Negotiate and main...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Support Senior Manager

Customer Support Senior Manager

VirtualVocationsDetroit, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Support.Key Responsibilities Maintain best-in-class SLA's for customer support communication channels Establish quarterly strategy and corresp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Care Team Manager

Care Team Manager

Beacon Specialized LivingNew Haven, MI, US
serp_jobs.job_card.full_time
Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Sales Enablement Manager

Sales Enablement Manager

VirtualVocationsWarren, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Sales Enablement Manager to enhance their sales team's effectiveness.Key Responsibilities Design and implement a scalable onboarding program for new sales hires Create...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocationsDetroit, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for an Enterprise Customer Success Manager.Key Responsibilities Own the customer's renewal, usage, and adoption of product features Identify and execute account expansions, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Federal Customer Support Engineer

Federal Customer Support Engineer

VirtualVocationsDetroit, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Federal Customer Support Engineer.Key Responsibilities Act as a primary support resource for federal customers, troubleshooting data-centric security solutions Provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Technical Enablement Manager

Technical Enablement Manager

VirtualVocationsWarren, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Enablement Manager to lead the strategy and execution of technical enablement programs for Sales Engineers and Technical Account Managers.Key Responsibilities ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Tech Support Consultant - Farmington Hill, MI

Tech Support Consultant - Farmington Hill, MI

Two95 International Inc.Farmington Hills, MI, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Experience in refresh activity,.Win 10 migration and AD migration aftercare.Activities will include but not limited to : . Installing OS and applications using SCCM and other tools.Providing support t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Remote AI Task Reviewer – Flexible Hours, No Experience Needed

Remote AI Task Reviewer – Flexible Hours, No Experience Needed

RLDGAlmont, Michigan, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks. This is an easy-to-learn role with full training and ongoing support.No pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30