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Assistant General Manager

Assistant General Manager

Denizens Brewing Co.Riverdale Park, MD, US
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Position Overview

We are seeking enthusiastic, guest-focused individual to join our Front of House management team.  The Assistant General Manager (AGM) plays a key leadership role in supporting the General Manager with daily operations, event execution, and staff development. This position requires a passionate hospitality professional who thrives in a dynamic brewery setting—someone who can balance operational efficiency with a strong sense of community, craft beer knowledge, and guest engagement.

Key Responsibilities :

  • Assist the General Manager in all aspects of daily front-of-house operations, including opening / closing procedures, shift management, floor leadership, and financial management.
  • Act as Manager-on-Duty in the absence of the General Manager.
  • Lead training initiatives for new and existing staff, emphasizing beer knowledge, service standards, and hospitality excellence.
  • Assist with planning and executing private events, beer dinners, and brewery-hosted functions to ensure smooth operations and memorable experiences.
  • Maintain a strong understanding of the brewery’s beer program; educate staff and guests on beer styles, pairings, and brand story.
  • Model and uphold high service standards in service, cleanliness, and presentation; engage with guests, handle guest feedback, resolve issues promptly and professionally, and create lasting connections that build loyalty.
  • Work closely with the brewing and kitchen teams to ensure cohesive service and product consistency.
  • Assist with cost control, inventory management, and scheduling to achieve profitability targets.
  • Support hiring, onboarding, and performance management for FOH team members.
  • Foster a positive, inclusive, and team-driven culture while ensuring compliance with all health, safety, and alcohol service regulations.

Qualifications

  • 2–4 years of restaurant management or leadership experience (preferably in a brewery, restaurant, or upscale casual dining environment.)
  • Excellent leadership, problem-solving, communication, organizational, and coaching skills with a hands-on management approach.
  • Proven ability to train and motivate a team in a high-volume environment.
  • Experience with POS and scheduling systems; working knowledge of restaurant financials and inventory management.
  • Understanding of cost control and budgeting.
  • Ability to lead events, manage guest relationships, and ensure smooth event operations.
  • Basic knowledge of craft beer styles, brewing processes, and beverage service.
  • Commitment to hospitality and guest satisfaction / retention.
  • Availability to work nights, weekends, and holidays as needed.

    • Physical Requirements

  • Ability to stand, walk, and carry trays / plates for extended periods.
  • Ability to lift up to 80 lbs.
  • Comfortable working in a fast-paced, high-volume setting.

    • What we offer

  • Paid sick-leave
  • Employer paid health care
  • Work in a fun, community-focused environment surrounded by craft beer and great food.
  • Opportunities for training, growth, and advancement.
  • Flexible scheduling.
  • Staff discounts on food and beverages.
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    Assistant General Manager • Riverdale Park, MD, US