Guest Services Associate

Guest Services Associate

Are you a people person with a knack for making others feel welcome and at ease? Metro Stars Gymnastics is seeking a Guest Services Associate to join our friendly team! As a Guest Services Associate, you'll be the smiling face that greets and assists our valued guests, ensuring that their experience at our gym is nothing short of exceptional. If you're passionate about providing top-notch customer service and thrive in a fast-paced environment, we want to hear from you!

Responsibilities

Welcome guests with a warm and friendly demeanor, creating a welcoming atmosphere from the moment they step through our doors

Be a knowledgeable resource, answering guests' questions and providing accurate information about our programs, services, and policies

Efficiently handle guest check-ins and registrations, ensuring a smooth and seamless process

Manage phone calls and emails, promptly and confidently addressing inquiries and requests

Process payments and handle cash transactions with accuracy and attention to detail

Maintain the cleanliness and organization of the front desk area