Cafe Manager

Job Description

Job Description

Position Title :  Cafe Manager

Pay 11

Reports To :

Salary :  $65,000 - $70,000

Other Forms of Compensation :

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!  Voted Glassdoor's Employee Choice Awards -  Best Places to Work,  This is R / A !

Job Summary

Restaurant Associates is seeking an energetic and passionate Café Manager to lead daily operations at the Butterbeer™ Bar inside the Harry Potter™ Shop Chicago. This unique destination brings the Wizarding World to life through immersive retail and dining experiences, where guests can enjoy the iconic taste of Butterbeer and a menu inspired by the stories they love.

Key Responsibilities

Oversee daily café operations, ensuring a warm and engaging guest experience that reflects the spirit of the Wizarding World.

Lead, train, and inspire a team of baristas and service staff to deliver exceptional hospitality and efficient service.

Manage ordering, inventory, and cost controls to achieve financial targets.

Maintain compliance with all health, safety, and sanitation standards.

Partner with culinary and retail teams to coordinate menu offerings, special events, and promotional activations.

Handle scheduling, payroll, and daily reporting to support smooth and consistent operations.

Foster a positive, inclusive workplace where creativity, teamwork, and guest satisfaction thrive.

Preferred Qualifications

3+ years of café, quick-service, or restaurant management experience in a high-volume environment.

Strong leadership and communication skills, with the ability to engage both team members and guests.

Proven ability to manage labor, food, and beverage costs effectively.

Enthusiasm for pop culture, themed experiences, or immersive hospitality concepts.

ServSafe certification preferred.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site / state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID :    1471286

Restaurant Associates

Michael Abbey

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