Senior UX Designer

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.

Senior UX Designer

Why We Have This Role

We are looking for a Senior UX Designer in Reston, VA to join our passionate group of builders. Our leaders and customers expect and encourage us to push the boundaries of what an enterprise product could be, envisioning across all platforms to directly impact the product roadmap and our customer's goals. This person will work on our Customer Experience product line.

How You'll Find Success

Your UX design vision sees 1-2 years into the future and evolves by listening to customers and ideating ground breaking solutions.

You identify and surface UX issues and opportunities ensuring that they are closed out.

Lead collaboration across software development, product management, and product marketing to create fluid, intuitive user experiences that scale seamlessly across desktop and mobile applications.

Create interactive prototypes and wireframes that effectively communicate design concepts, iterating designs based on stakeholder feedback and usability testing results to enhance user interaction and experience.

Stay updated on industry trends, emerging technologies, and best practices in UX design, actively seeking opportunities for professional development to enhance skills and contribute innovative ideas to the team and company products.

How You'll Grow

Develop a new standard in how core design patterns are shared and documented ensuring that engineers around the globe can seamlessly tap into the patterns allowing them to independently build with confidence.

Spend time with a customer learning from them what would make Qualtrics integrate into their workflow and improve the quality of their work.

Showcasing technical acumen and being able to grasp technical concepts early on will be beneficial.

Things You'll Do

Create low- and high- fidelity wireframes and prototypes to communicate design ideas and test interactions.

Partner with your Engineering and Product leads on a product roadmap that pushes the boundaries of what it means to be the market leading Experience Company.

Participate in UX team critiques - inform and support the work that is being presented by your team members, share your own design work, and iterate on designs based on feedback.

Translate data from a usability study and translate it into concrete user interface design improvements and get them prioritized into sprint planning so customers see an immediate impact.

Integrate the latest standards in interaction design and trends in user design into the product to create the most intuitive and easy to use enterprise product in the market.

What We're Looking For On Your Resume

6+ years as an information architect, user experience or interaction designer.

Bachelor's degree in design, human-computer interaction (HCI), or related fields such as Graphic Design, Industrial Design, Visual Arts, or Computer Science. Master's preferred.

Have shipped and maintained multiple products and features with an online portfolio that showcases this work and your process.

Ability to work cross functionally and influence stakeholders with excellent written and verbal communication skills.

Knowledge of web accessibility principles and experience in building for accessibility.

Proficiency in design tools such as Figma.

Working knowledge of Coda and Jira is preferred.

What You Should Know About This Team

We are a rapidly growing UX team focused on crafting innovative end-to-end designs and customer experiences for a global customer base with millions of users around the globe.

Our work and vision define Qualtrics as the Experience Management company.

We have individuals working across the United States, Mexico City, Dublin, and Krakow.

We prioritize mentorship, leadership, and skill building. You'll have opportunities to share your skills with others and learn new ones.

Our Team's Favorite Perks and Benefits

Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.

QMentorship Program matches you with a mentor inside Qualtrics to get meaningful coaching from someone outside your team.

Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model :

Our hybrid work model is elegantly simple : we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

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Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please let your Qualtrics contact / recruiter know.

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