Customer Support Associate
VirtualVocationsNaperville, Illinois, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Support Associate to serve as a liaison between the organization and its Collectors, primarily supporting inquiries related to products and services.
Key Responsibilities
Liaise with Collectors to address inquiries and issues
Provide exemplary service through various communication channels
Build and maintain relationships with repeat Collectors
Required Qualifications
Positive, Collector-minded individual with a passion to serve
General knowledge of the trading cards and collectibles industry
Experience with customer interactions via web message, voice, and email
Willingness to work flexible hours, including evenings and weekends
Proficiency in MS Suite, including Word, Outlook, and Excel
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Customer Support Associate • Naperville, Illinois, United States
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