Wireless Customer Representative

Be The Voice (and Face) That Connects

Ever wondered what it’s like to be the trusted person AT&T customers rely on? As a Wireless Customer Representative, you’re more than a problem solver; you’re a relationship builder. At Highline Management Team, your promotions come from your impact, not your years logged. Ready to step up and grow faster than ever before? This is the place for you.

Wireless Customer Representative will be working on :

• Serve as the primary point of contact for customer inquiries regarding AT&T wireless products and services.
• Clearly and concisely explain AT&T product features and service plans.
• Troubleshoot and resolve customer issues with a focus on first-contact resolution.
• Educate customers on the latest AT&T promotions and upgrade opportunities.
• Maintain accurate customer records and detailed interaction notes.
• Collaborate with teams to ensure seamless customer experiences.
• Proactively identify customer needs and recommend tailored solutions.
• Represent the Highline Management Team brand with professionalism and enthusiasm.