Registration Coordinator - Lab Collection Center

Job Title

Ready to take your career to the next level?

FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, NC. FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years.

Responsibilities

• Patient Registration : Register patients accurately and efficiently.
• Insurance Verification : Verify insurance benefits and pre-certifications.
• Demographic Verification : Ensure all patient demographic information is up to date.
• Payment Handling : Collect and post payments, and assist with financial assistance applications as needed.
• Customer Service : Maintain a customer-centric approach when dealing with all types of patients, both internal and external.
• Communication : Provide clear and effective communication with patients and medical staff.

Administrative Duties : Manage multiple tasks in an organized manner, complete required documentation, and follow up on outstanding issues

Qualifications

Working Conditions / Physical Demands

Sensory Requirements

Mental Requirements

Exposure to Hazards

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.