Fulfillment Associate (Wilmington)

Fulfillment Associate

As a Fulfillment Associate, you will play a vital role in ensuring that customer orders are accurately processed. You'll contribute to streamlining order entry, administration, and processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational skills. The work focus is Business Entity management and UCC lien search functions. In this role, you will report to the Manager, Fulfillment, and work from our local office in Wilmington, DE. The work schedule is M-F, 12 : 00 PM-9 : 00 PM.

Responsibilities :

• Accurately enter orders into the system.
• Process legal documents in the formation of different business entities.
• Work within a team environment to master skills.
• Coordinate with third-party vendors for order fulfillment.
• Maintain operational documents and records.
• Assist in planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.

Skills :

Benefits : A comprehensive benefits package that begins your first day of employment.

Additional Information : Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA / HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available.

Diversity Matters : Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer / departments is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.