){kind=logo}
Retail Office Associate
GrandBrands (Grand Furniture & Ashley Furniture Southeastern VA)Virginia Beach, VA, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_descriptionGreet and assist guests in a professional, welcoming manner Open and manage new guest accounts; explain products and services Process customer transactions in person and over the phone Follow up with customers regarding their financed accounts Resolve concerns, answer questions, and direct inquiries appropriately Maintain accurate customer records and process payments Collaborate with team members to ensure customer satisfaction Thrive in a fast-paced, people-centered environment Enjoy helping others and resolving challenges Take initiative and have a desire to grow Work well independently and as part of a team Medical Dental Vision Life Short term & Long term Disability PTO & Sick Days Employee Discount Employee Assistance Program 401k
About the Role
As a Customer Relationship Coordinator, you’ll be the go-to person for processing customer-financed contracts, maintaining accurate records, and resolving customer concerns with care and professionalism. This is an entry-level role perfect for someone who’s eager to grow their career in customer service and account management.
Requirements
Qualifications :
- Previous experience in customer service (retail or call center preferred)
- Strong phone etiquette and active listening skills
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Ability to multi-task, stay organized, and work with urgency
- Confident problem-solving and interpersonal communication skills
- A high school diploma or GED
Responsibilities :
You're a great fit if you :
Benefits
serp_jobs.job_alerts.create_a_job
Office Associate • Virginia Beach, VA, US