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Lead AI Engineer (SaaS RevOps)

Lead AI Engineer (SaaS RevOps)

Hyperdrive RecruitingRaleigh, NC, US
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Job Description

Job Description

We are looking for a talented Lead AI Engineer (SaaS RevOps) to build the next generation of intelligent go-to-market systems. We are a leading Open Payments Platform that enables and optimizes digital transactions for global enterprises and hyper-growth companies.

Job Duties :

  • Design and implement intelligent, scalable automations across GTM workflows using tools like Make, Zapier, Workato, or Tray.io.
  • Own AI-first enhancements to lead routing, territory assignment, enrichment, scoring, and follow-up workflows.
  • Build and maintain automations between core systems such as Salesforce, HubSpot, Apollo, Qualified, Gong, Intercom, and Zendesk.
  • Deploy and operationalize AI-native tools (e.g., OpenAI, LangChain, Gong) to support GTM initiatives.
  • Build AI-driven capabilities like predictive lead scoring models, intent-based segmentation, and copilots for sales or CS.
  • Prototype AI-based workflows or agents using low-code platforms or custom API integrations.
  • Partner with data teams to connect AI workflows with core GTM data sources.
  • Run experiments to test and measure the impact of AI and automation on funnel performance.
  • Build dashboards and reports on the usage and ROI of AI initiatives.
  • Collaborate with Sales Ops, Marketing Ops, and Customer Success Ops to identify bottlenecks and high-impact opportunities.

Ideal Background :

  • 5+ years in Revenue Operations, Business Systems, GTM Automation, or a related technical role.
  • Deep experience with GTM platforms like Salesforce, Pardot, Qualified, Apollo, and Gainsight.
  • Strong hands-on experience with automation tools such as Zapier, Make, Tray.io, Workato, or n8n.
  • Familiarity with AI tools and platforms including OpenAI / GPT / Gemini, Gong, Qualified, Clay, Intercom, Drift, or LangChain.
  • Ability to write and iterate on prompts, build light prototypes, and integrate APIs.
  • Strong project management skills with the ability to manage multiple initiatives in parallel.
  • Analytical mindset, comfortable using data to measure success and iterate quickly.
  • Experience with Python or SQL.
  • Experience working directly with ML models or vector databases.
  • Why Us :

  • Competitive salary plus Equity.
  • Outstanding Medical and Dental benefits, including 100% employer-paid options.
  • Company-paid Life and Disability insurance.
  • Optional vision, supplemental insurance, and Flexible Spending Accounts (FSA).
  • Open Paid Time Off policy and 12 weeks of paid leave for new parents.
  • Matching 401(k) plan (5% up to $5,000 yearly).
  • $1,000 annual professional development stipend.
  • Monthly home working / digital lifestyle stipend, a new MacBook, and a one-time accessory reimbursement.
  • Access to a company-paid professional coaching service.
  • Company-sponsored visits to headquarters for remote employees.
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