Talent.com
Alterations Customer Service Representative

Alterations Customer Service Representative

David's BridalMorrow, GA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Best Job Ever!

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT

  • Additional terms and conditions apply.

Competitive hourly pay rates & team bonus

Get Paid Early!

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happenapply today!

Alterations Customer Service Representative (CSR)

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S / he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and / or ensuring that items are ready for pickups. Essential Job Functions :

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience.
  • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alterations services and personalization options.
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
  • Maintain high dress code standards as required by the Dress Code policy.
  • Greet and escort all alterations customers to and from alterations for appointments.
  • Press, steam, and spot clean all merchandise.
  • Follows quality control guidelines and inspects all garments altered / steamed / pressed to verify pristine condition before final delivery to customer.
  • Build long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
  • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
  • Seeks assistance from the Alterations Manager to address customer issues that s / he is not able to resolve.
  • Maintains a clean and well-organized alterations room.
  • Performs duties and tasks as assigned by store management.
  • Physical Demands :

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift / and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
  • Education & Credentials :

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system
  • Part Time Benefits Include :

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance
  • Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.6200 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

    Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and / or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Morrow, GA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Service Representative I

    Customer Service Representative I

    Prestige StaffingMarietta, GA, US
    serp_jobs.job_card.full_time +1
    Job Details : Customer Support Representative.Prestige Staffing is currently searching for a strong customer-service minded Client Services Representative in Marietta, Georgia.Successful candidates ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - Its a Dogs Life

    Customer Service Representative - Its a Dogs Life

    Destination Pet LLCJohns Creek, GA, US
    serp_jobs.job_card.full_time
    We are One Pack- a united team working together to elevate the love and lives of pet families.Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    HVAC Customer Service Representative

    HVAC Customer Service Representative

    Ace HardwareAlpharetta, GA, US
    serp_jobs.job_card.full_time
    Job Opportunity At Moncrief Heating & Air Conditioning.Moncrief Heating & Air Conditioning is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - $23 / hr (8am start)

    Customer Service Representative - $23 / hr (8am start)

    United DistributorsSmyrna, GA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.United is the largest beverage alcohol wholesaler in both Georgia and Alabama.With two members of the fourth generation of the Hertz family involved in leadership ro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Sales & Service Rep

    Customer Sales & Service Rep

    Applied Industrial TechnologiesLithia Springs, GA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Our company culture is friendly, fun with healthy competition and rewards.Applied Industrial Technologies offers integrity, inclusion, and career advancement.Individ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Bilingual Customer Service Rep

    Bilingual Customer Service Rep

    Adecco US, Inc.Tucker, GA, US
    serp_jobs.job_card.full_time
    Adecco is assisting a local client recruiting for.Bilingual Customer Service Representative.This is an excellent opportunity to join a winning culture and get your foot in the door with a Company t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    • serp_jobs.job_card.promoted
    Patient Services Representative - Front Desk - Cartersville, GACartersville, GA

    Patient Services Representative - Front Desk - Cartersville, GACartersville, GA

    PhyNet Dermatology LLC (External)Cartersville, GA, US
    serp_jobs.job_card.full_time
    Patient Services Representative - Front Desk - Cartersville, GA.We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team.In this vi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative (Healthcare Focus)

    Customer Service Representative (Healthcare Focus)

    Vista DMEAtlanta, GA, US
    serp_jobs.job_card.full_time
    Customer Service Representative (Healthcare Focus).Durable Medical Equipment (DME) wound care programs.We support healthcare providers by managing the full DME lifecycle—from sourcing and ins...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative (Tucker)

    Customer Service Representative (Tucker)

    Nova MeasurementsTucker, GA, US
    serp_jobs.job_card.part_time
    Customer Service Representative.The CSR plays an important role in interacting professionally with customers when they have questions or concerns. The right candidate will handle complaints, resolve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Care Representative

    Customer Care Representative

    MillerKnollAtlanta, GA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Our purpose is to design for the good of humankind.It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of som...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer / Client Service Representative - Smyrna, GA

    Customer / Client Service Representative - Smyrna, GA

    StaffingSmyrna, GA, US
    serp_jobs.job_card.full_time
    Interview Process : 1st Round will be virtual.Round of Interview is in person.Job Schedule : 6 Weeks Onsite Training for 40 Hours Per Week. When the Worker Exhibits the Proficiency Required, Determine...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative - PRN - Days - Multiple locations

    Patient Service Representative - PRN - Days - Multiple locations

    Wellstar Health SystemWoodstock, GA, US
    serp_jobs.job_card.full_time
    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Taylor CorporationDuluth, GA, US
    serp_jobs.job_card.full_time
    Taylor Corporation is a growing, dynamic company with big plans for the future ? and our people.Family owned and proud of it, we power our employees' potential and strive to create opportunity and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    StreamLabs Customer Service Representative

    StreamLabs Customer Service Representative

    ChubbSmyrna, GA, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Insight GlobalAtlanta, GA, US
    serp_jobs.job_card.part_time
    Position : Customer Service Representative.Location : On Site in Atlanta, GA, 30328.Part Time Roughly 25-30 Hours Weekly. Self-sufficient – Will be opening and closing by themselves.Basic comput...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Insurance Sales and Services Representative - Alpharetta, GA

    Insurance Sales and Services Representative - Alpharetta, GA

    VensureAlpharetta, GA, US
    serp_jobs.job_card.full_time
    Insurance Sales And Services Representative.We are a well-established, multi-generational State Farm agency located in Alpharetta, GA, serving clients across multiple Southeastern states.Our team i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Service Representative (Alpharetta)

    Patient Service Representative (Alpharetta)

    ACL DigitalAlpharetta, GA, US
    serp_jobs.job_card.part_time
    Position : Patient Services Representative (PRN).Provide excellent customer service by greeting patients with a smile and addressing them warmly upon arrival and departure.Respond to patient inquiri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    ACL DigitalAlpharetta, GA, United States
    serp_jobs.job_card.part_time
    Position : Patient Services Representative (PRN).Provide excellent customer service by greeting patients with a smile and addressing them warmly upon arrival and departure.Respond to patient inquiri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days