Housekeeping Houseperson

Job Description

Job Description

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

To clean all public guest room areas of the hotel as assigned. To promote good public relations.

Essential Functions and Responsibilities

• Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards
• Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.
• Follow and adhere to all policies and procedures as set forth by the Housekeeping Department
• Follows proper etiquette when communicating over the radio
• Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx / radio
• Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts
• Help maintain the following areas at all times : public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways
• Handle guests with excellent guest relations skills
• Clean back-of-the-house windows as needed
• Vacuum guest hallways daily
• Use proper chemicals when cleaning as described by the department's procedures
• Attend all departmental meetings as scheduled
• Perform all duties in a timely and efficient manner
• Maintain linen closets clean, stock and organize
• Bring trash to compactor at the end of the day
• Responsible for washing guest room glassware and delivered to linen closets
• Responsible for bringing dirty glassware to housekeeping at the end of the shift
• Perform all other duties as directed by management that are consistent with the policies and procedures of the company
• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
• Is polite, friendly, and helpful to the guests, management, and fellow team members
• Attends all appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment, and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with safety regulations and procedures
• Complies with hotel policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes

Supportive Functions and Responsibilities

Qualifications

Physical Demands

It is required by this position that one will be :

There are special vision requirements that we ask for and they are :

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.