Customer Service Representative - Annuities - $500 SIGN ON BONUS
Global Atlantic Financial GroupHartford, CT, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description$500 sign-on bonus All IT equipment provided Hybrid work schedule after training period (M -TH in office) Free lunch and parking Referral bonuses Eligible for annual bonus Comfortable workspaces and game rooms 17 days annual PTO plus 11 holidays and volunteer time off Free health insurance - employee & children levels based on salary band Training & career advancement 6% 401(k) match and equity opportunities Tuition, adoption, and lifestyle reimbursement Understands insurance products, procedures, and system capabilities Responds to inbound calls providing excellent customer service Documents telephone conversations and written communication into a computer database or tracking system maintaining accurate corresponding hard copy files where applicable Receives and resolves telephone inquiries from parties of the contract within service standards Identify, communicate, and proactively work to solve problems or issues Accurately answer all consumer / customer questions regarding all Global Atlantic products and accurately articulate features, advantages, and benefits and understanding the variances by State Investigate client request or complaints utilizing system and contract provisions to provide resolution within established administrative and compliance guidelines Focuses on Global Atlantic's long-term success by building strong (internal and external) customer relationships Responsible for reporting to work at the start of scheduled shift and must be comfortable with having all calls recorded for quality assurance Main contact for assigned sales representatives, accounts, and states Provides a broad range of technical and operational support to clients and agents Knowledgeable in using reporting tools and using good judgment when supplying reports to external customer and ensuring no breach in privacy Participation in team meetings and other cross functional groups is expected This person is knowledgeable in commission triggers by product, commission payment and chargeback by product and distribution channel Provides other duties as assigned by management Bachelor's degree or equivalent work experience 1+ years' experience in customer service Strong PC and software skills, especially Microsoft Office products Insurance industry knowledge is a plus Proven ability to grasp new products, concepts, and procedures Understanding of the industry, sales process, and distribution channel Strong attention to detail with excellent organizational skills Great interpersonal and team skills required Strong written and oral communication skills Excellent phone presence and presentation Ability to maintain positive attitude and composure in dealing with difficult situations Demonstrated flexibility with schedules and time management This position is not eligible for visa candidates now or in the future.
Customer Service Representative - Annuities - $500 SIGN ON BONUS
Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR, a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence.
Client Care Advocate Annuities
Start Date : December 1, 2025
Location : Hartford, CT
Hourly Rate : Hartford - $21.49 per hour + overtime with a $500 sign-on bonus
Paid Training
- Training lasts approximately 12 weeks
- Training hours are Monday Friday, in-office, from 8 : 30am 5 : 00pm EST and consists of both classroom training sessions as well as time on the phone in the contact center fielding incoming calls
- After training, you will follow a hybrid schedule
- Our contact center is open as follows :
- Monday - Thursday 8 : 00am 7 : 00pm EST
- Friday 8 : 00am 6 : 00pm EST
This role will work an 8 hour shift once training is complete. Depending on business needs your shift will run between 8 : 00am EST and 7 : 00pm EST.
Perks and Benefits
Position Overview
Global Atlantic has an exciting opportunity for a Customer Service Specialist position based in Hartford, CT or Batesville, IN. This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving our annuity customers, internal and external, by performing the following duties :
Responsibilities
Required Qualifications
Preferred Qualification
serp_jobs.job_alerts.create_a_job
Customer Service Representative • Hartford, CT, US
Job_description.internal_linking.related_jobs
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative.CRH company, has played a vital role in building infrastructure around our state, serving the market from 23 locations throughout Connecticut.As a leading supplier o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30)
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
These associates learn about products using our tools...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or year...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Sales & Service Representative / Wallingford, CT.Applied Fluid Power / an Applied Industrial Technologies company is the world's largest fluid power distributor, supplying hydraulic and pneuma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Customer Service Representative- $17-$19 / hr.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representativ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Avis Budget Group Job Opportunity.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative.Major manufacturing company located in Plainville, CT is currently looking for customer service representatives to work in their sales department.The customer servic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are a privately owned company looking for the next best thing to join our Customer Service and Sales Representative team.
We want individuals like you to start at an entry-level and learn the bas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children.
There's something different, something extraordinary.Not j...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative - THIS IS SPARTA.Customer Service Representative THIS IS SPARTA!!! Customer Service Representative - Management Potential HERE WE GROW AGAIN!!!!!!!!! As the top ven...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.
Insurance experience not re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Aerospace Customer Service Representative.RBC Bearings Incorporated (NYSE : RBC / RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential system...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member.Active Property an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!.
Retail Sales Associates enjoy t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Customer Service Representative
U-HaulMeriden, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative
CRHNew Britain, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Associate I
Family DollarPortland, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service / Sales
Home Depot (Retail)Hartford, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative - PT
Avis Budget GroupWindsor Locks, CT, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Customer Service Representative
MidasBranford, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Sales & Service Representative
Applied Industrial TechnologiesWallingford, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative- $17-$19 / hr
U-HaulHartford, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative - FT
Avis Budget GroupWindsor Locks, CT, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Customer Service Representative
CVS HealthHartford, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative
RandstadPlainville, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service and Sales Representative
Surmount InnovationsNew Haven, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sales and Customer Service Representative
Goldfish Swim SchoolMilford, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative - THIS IS SPARTA
NY Marketing FirmHartford, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative
Brian Booth - State Farm Agency06066, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Aerospace Customer Service Representative
RBC BearingsMiddlebury, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Licensed Insurance Customer Service
Brian Booth - State Farm Agency06066, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Retail Sales Associate / Customer Service
Elements MassageUnionville, CT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Associate I
Dollar TreeSouthwick, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Associate
USA JobsNew Haven, CT, USserp_jobs.job_card.full_time